Spas & Wellness · 9-minute video

How spas and wellness clinics book more treatments from the requests they already get

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Below this video

Try it the way your customer would.

This is a real instant quote funnel, the day spa group booking form template, shown as Fernhollow Spa, a sample business. Pick a job and see how fast you get a price.

Live funnel · opens in a new tab
Fernhollow Spa: the funnel's first screen

It opens full screen in its own tab, the way your customer will use it. More about this template: Day spa group booking form template

Want to see this on your business?

We'll look at how your requests come in today, where work is slipping through, and show you Everybooking set up with work like yours.

Not a high-pressure sales call.

Not ready for the whole system?

Transcript

Everything the video says.

0:00Who this is for

If you run a day spa, a float center, or a massage or physical therapy clinic, this is for you.

I'll show you how to book more treatments from the calls and online requests you already get.

Without hiring another person for the front desk, without buying more leads, and without learning a complicated new system. You just talk to it.

You'll simply be the first one to answer every request with a real price, day or night, and the one who follows through until the treatment is paid.

0:25Why I built it

How do I know this works?

My name is Kevin Penner. I've run service businesses all my life. Powerland Computers. Wilderness Edge. And a few that flopped, which taught me more than the ones that worked.

And for years, we lost business the same way you do. Requests sat overnight. By the time we called back, they'd already booked whoever answered first.

We were paying for ads, then losing those leads to slow callbacks. Not to better businesses. To faster ones.

0:52Where the work is really lost

Everybody tells you speed wins. Answer first and you get the booking. That's true, but it's only the first five minutes.

Think about where you really lose clients. The price nobody would give over the phone. The question left until Monday. The empty room on a Tuesday afternoon. The client who came once and never rebooked.

The first reply gets you in the door. The business that handles everything after it wins the client. And the one that keeps showing up is the one they come back to for years.

Everyone has access to the same AI. The difference is what it's connected to.

A chatbot knows your website and your rules.

Ours knows that too, plus your treatment menu, every room and therapist, your invoices, and every call, text and email, in real time, twenty-four seven.

A chatbot guesses. Everybooking knows.

Let me show you three things that make that possible.

1:411. A funnel that sells and sorts

Number one. A chatbot says hi, asks what they're after, asks for their name and number, then asks if they'd like a call back.

Your client still hasn't seen a single price. That's not selling. That's a receptionist with a script.

Everybooking's funnel sells what makes you different, and sorts the leads right away. One tap: a spa day, a single treatment, a first float, or a group or gift. Each one sees the right options, the right intake questions, and the right price.

And you choose how price shows up. The full price for massages and floats. Some prices, with the rest set after the first assessment. Or let them build the whole spa day and see the total when they book.

Then you pick the next step: book and pay on the spot, an assessment first, or a phone call. Your best offer goes to your best leads, and nobody wastes a call on the wrong one.

Don't take my word for it. Below this video is a real instant quote funnel, built for a business like yours. Try it the way your customer would, and see how fast you get a price.

2:382. Priced in seconds

Number two. Right now some of you are thinking, that's fine for a simple business. Mine's different.

You've got treatments priced by length. A thermal suite by the hour or the day. Float packs of three, five and ten. Courses that drop in price at four and eight sessions. Mother and daughter days. And couples treatments that need two therapists and one room at the same time.

Most owners believe only they can price that, at the front desk. So the price waits until somebody calls back, and the client books with whoever told her first.

Everybooking prices it in seconds, and gets it right, because it works off the same menu, rooms, therapists and rules you do.

You sell four kinds of things, and it tracks all four. Your therapists' time slots. Rooms and pods, by quantity. Spa days by the day. And your rules, the same on every booking.

It never books a therapist who's already busy, and it never sells a fifth float in a four-pod hour.

And it doesn't stop at the first quote. They ask whether the twilight spa is cheaper, it sends a second option. They say yes at eleven at night, and the deposit is in your account at five past.

So no, your business isn't too complicated for this. Your business is exactly what this was built for.

3:473. Your office, done by talking

Number three. The work after the last client leaves: invoices, schedule changes, group day quotes, the numbers your accountant wants.

Now you just talk to it like you'd talk to your office manager, and it does the work. Move Priya's three o'clock massage to Elena and text the client. Send the Morgan bridal party their invoice with two extra facials. Give me last month's bookings by therapist.

Not advice. The actual work. Like an office manager who knows every client, every room and every price, and never goes home.

It even answers your phone when you can't. It takes the message and puts it on your dashboard as a new booking.

Turn on auto-reply, and it gets back to them with a price they can book and pay. You choose which treatments it handles on its own, like anything under five hundred dollars.

And you stay in charge. Turn on approval to see every quote first. The tricky ones, like a client with notes on her intake form or an unhappy guest, come straight to you.

When it needs an answer only your team has, it asks the right person. Your therapist replies from her phone between clients, and the client gets a proper answer.

After the treatment, it keeps showing up. A thank-you. A follow-up on the package they didn't book. A reminder when it's time to come back. One visit becomes a regular for years.

5:02One job, start to finish

Let me show you one booking, start to finish, in a demo spa set up like yours. Eight fifty on a Thursday night, someone wants a spa day for two this Saturday.

He taps a spa day, picks the half day for two guests, adds a private thermal hour, and hits get my price.

Six seconds later, he has a real price, two therapists at eleven on Saturday, and the time is held for them.

He asks if they can have their massages side by side. Everybooking asks Elena, Elena says yes, and his quote updates.

At nine oh six, he books and pays a deposit. Sixteen minutes from a question to a booked, paid spa day in your book. You were off for the night the whole time.

On Friday they get a reminder with their arrival time. At the spa, she asks for a gel finish on her nails, the therapist adds it from her phone, and he approves it right there.

The final invoice goes out with the deposit taken off, and they pay before they leave the lounge. Request to paid, and nobody at your front desk touched it.

5:58Where it came from

Now, where did all this come from? I own Wilderness Edge, a retreat and conference center. Not a spa or a clinic, but every bit as messy to quote.

I used to be on call from early morning until late at night, so I could be the first one to answer every inquiry with a real quote. Today, I have my mornings and evenings back. The first answer goes out without me. Our instant quote funnels and our AI answer nearly every first inquiry, twenty-four seven.

But that was only the first hard part. Once a lead is warm, they have questions. Changes. Details my staff have to check. That used to take me anywhere from twenty minutes to three hours, building spreadsheets, updating the quote, and chasing my team for answers.

Now the twenty-minute ones take one to two minutes. The three-hour ones are done in under ten.

Because I just talk to it. It knows every detail of every deal, and it has over a thousand different tools inside the system to get every detail of every treatment right.

I built Everybooking to fix my own problem first. My venue or your spa, the problem is the same. The first real price wins the booking, and the fastest follow-through keeps it.

7:02Your math

Now let's do your math, not mine. For example, say a new client's first booking averages one hundred and seventy-five dollars.

If Everybooking turns just two more requests a week into booked treatments, in this example that's over fifteen hundred dollars a month, before a single one of them rebooks.

Compare that to hiring someone to answer every call and form: about fifty thousand dollars a year with wages and benefits, and they still go home at five.

There are really two ways to grow a spa or clinic. Buy more leads that still sit for hours. Or win more of the people already asking, by being the first to answer with a real price.

7:37How we work with you

Here's how it works. We build it with you, in two stages.

Your instant quote funnel is answering requests within days. Within thirty days, your foundation is running. Then we connect the rest of your spa, every piece agreed in writing. Outside services you choose, like texting, calling or your AI assistant, are billed separately.

And try it completely risk-free.

If you don't feel the difference in your first thirty days, for any reason at all, we'll give you a full refund of everything you paid Everybooking. No forms, no friction, no questions asked.

8:11Book your call

Want to see this on your spa or clinic?

Click below and book a call. It's not a high-pressure sales call.

We'll look at how your requests come in today, where treatments are slipping through, and show you Everybooking set up with a menu like yours.

We only take on a few new businesses each month, so each one gets done right.

Worst case, you leave knowing exactly where you're losing clients. Best case, your first funnel is answering requests within days.

Not ready for the whole system? Right below the button, you can start with just the instant quote funnel.

Book your call below. I'll see you there.

Businesses, prices and conversations in the video's examples are illustrations. Wilderness Edge is our founder's own venue.