Soft Hold
A temporary, auto-expiring reservation of a date or unit that keeps it off the calendar while a customer decides, without a full commitment.
A soft hold is the middle ground between 'available' and 'booked.' When a customer is interested but not ready to sign, a soft hold keeps the date or unit reserved for a defined window, 24 hours, 48 hours, then releases it automatically if nothing happens.
Soft holds matter because the alternatives are both bad: tell the customer 'it's still open' and risk losing it to someone else, or manually block it and forget to release it. A soft hold removes the date from availability and removes itself if the deal goes cold.
For a venue, the soft hold is a closing tool. 'Want me to hold that date for 48 hours while you decide?' is a low-friction next step that keeps a warm lead from going cold while they think.
See It In Action.
Everybooking is the booking platform built around these ideas, instant quotes, group cascades, unique inventory, all in one system.